It's easy to view and change your Cricket account info on your device or online. See below for options on how to manage your account:
Visit manage your account to see the amount due and due date, set up or change your Auto Pay preferences, or pay via credit or debit. (To use a Cricket Refill, or Service Payment card, you’ll need to visit Quick Pay).
Never miss a payment when you sign up for Auto Pay at Cricket. Just set up Auto Pay online or the myCricket App, and we'll automatically charge your credit or debit card for your monthly or multi-month plan service total, plus any features you added. Learn more about how to set up Auto Pay here.
You can add or remove features online by visiting manage your account online or logging in to the myCricket App. Here you will find find exactly what's included in your plan and how you can add or remove features as necessary.
Cricket Passport™ allows you to use your Cricket smartphone while traveling to international destinations. Sign up for one of two Cricket Passport add-ons to stay connected with friends and family locally or in other roaming countries (including calls back to the U.S. while traveling abroad). Click here to learn more and sign up.
Most of us visit numerous websites and use multiple apps each day. It's no wonder we can't keep our usernames and passwords straight! Just click here to easily reset or change your password.
Add a credit card or debit card to you account to simplify your Cricket purchases.
Customers on the Supreme Unlimited ($60/mo.), Smart Unlimited ($50/mo.) and Select Unlimited ($40/mo.) Plans are automatically enrolled in Cricket's Mexico and Canada International Long Distance Calling and Texting.
Cricket’s International country calling and text feature can be added as a monthly recurring charge starting at $10/mo. on the Supreme Unlimited ($60/mo.), Smart Unlimited ($50/mo.) and Select Unlimited ($40/mo.) plans.
Visit International Calling for more details.
Cricket’s International country calling and text feature can be added as a monthly recurring charge starting at $10/mo. on the Supreme Unlimited ($60/mo.), Smart Unlimited ($50/mo.) and Select Unlimited ($40/mo.) plans.
Visit International Calling for more details.
For assistance unlocking your device, visit Unlock Your Phone. Log in and select request unlock to choose which device you would like to unlock.
Your phone is essential. Cricket Protect has your back during unexpected moments with unlimited repairs for eligible devices and device replacements for approved claims delivered as soon as the next day.
Sign up online, visit a Cricket store or call Cricket Care at 1-800-CRICKET (274-2538) within the first 45 days of activating or upgrading your device on the Cricket Network.
Sign up online, visit a Cricket store or call Cricket Care at 1-800-CRICKET (274-2538) within the first 45 days of activating or upgrading your device on the Cricket Network.
Cricket customers can participate in the Cricket Phone Upgrade Plus feature, an upgrade option that allows you to have a $200 credit when you’re ready to upgrade your phone after two years of service.
Add the Cricket Phone Upgrade Plus feature at any time online, by visiting a Cricket store, or by contacting Cricket Care at 1-800-CRICKET (274-2538) or 611 from your Cricket phone.
Cricket plans include unlimited calls and texts, so we only track high-speed data usage and international add-on calling. Curious how much high-speed data you’ve used this month? Just visit Usage and select the phone number for any device on your account to see current data usage for this device.
Visit view your billing and payment history to review activity over the past 12 months so that you always have a record of your recent transactions.
Just select a date range to see what you paid and when as well as itemized charges for ease of refence. For new customers, note that recent purchases, payments and scheduled plan and feature changes will appear in your next billing cycle.
Just select a date range to see what you paid and when as well as itemized charges for ease of refence. For new customers, note that recent purchases, payments and scheduled plan and feature changes will appear in your next billing cycle.
Stay in the know by subscribing to Cricket emails and texts to receive special offers and more. Managing the texts and emails you receive is easy. Just visit Manage Texts or Manage Emails to opt in or out of emails and texts from Cricket or other third-party vendors. You will be able to manage this function or add emails for all lines on your account.
Making a move? Never miss a payment by keeping your billing address up to date here. Just sign in to your account to see your current billing address. To make updates, click edit address to enter your new street address, city, state and zip code.
There are several ways you can change your Cricket account info:
- Sign In online and select the information you would like to view or update.
- Open your myCricket App, sign in to access Account Settings and tap the gear icon at the top right corner to access the information you would like to update.
- Contact Cricket Support
- Visit a Cricket Store
BridgePay is a feature that allows you to split your monthly amount due into two separate payments. BridgePay can be set up online, via Chat, or at a Cricket store. To learn more, visit What is BridgePay?
